Rewards Fulfillment Outage

Incident Report for bonusly

Update

We are continuing to work with our providers on this issue. We are also looking for other ways to restore more catalog options in the interim.
Posted Nov 04, 2026 - 16:00 MST

Identified

The issue has been identified.
Posted Nov 04, 2026 - 09:36 MST

Investigating

A few of our gift card providers are experiencing outages today. To avoid any disruptions with gift card fulfillment, we have disabled gift cards through those providers in our catalog.

Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.
Posted Nov 04, 2026 - 09:36 MST
This incident affects: Bonusly Platform (Rewards).