Update - We are continuing to work with our providers on this issue. We are also looking for other ways to restore more catalog options in the interim.
Nov 04, 2026 - 16:00 MST
Identified - The issue has been identified.
Nov 04, 2026 - 09:36 MST
Investigating - A few of our gift card providers are experiencing outages today. To avoid any disruptions with gift card fulfillment, we have disabled gift cards through those providers in our catalog.

Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.

Nov 04, 2026 - 09:36 MST
Bonusly Platform Partial Outage
Achieve (Performance) Operational
Annoucements Operational
Celebrations Operational
Incentives Operational
Recognition Operational
Reporting & Analytics Operational
Rewards Partial Outage
Integrations Operational
SFTP Operational
API Operational
Slack Operational
Slack Notifications Operational
MS Teams Operational
Heroku Operational
Intercom Intercom APIs Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

Unresolved incident: Rewards Fulfillment Outage.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.