Update - We've started to bulk restore items to our based on provider status: providers who share operational catalogs where their "available items" are fulfillable have been re-enabled.
This updates restores 680 items to our catalog.
As more providers come back online, fully or partially, we'll update our rewards catalog accordingly.
Nov 06, 2026 - 07:06 MST
This updates restores 680 items to our catalog.
As more providers come back online, fully or partially, we'll update our rewards catalog accordingly.
Nov 06, 2026 - 07:06 MST
Update - The following gift cards have been returned to our catalog: Flipkart, Myntra, Amazon Fresh Voucher, AJIO, MakeMyTrip, Bigbasket, Decathlon, Domino’s, GRT Jewellers and Google Play IN, Nykaa, Uber India
We're continuing to add available gift cards back to our catalog.
Nov 05, 2026 - 15:02 MST
We're continuing to add available gift cards back to our catalog.
Nov 05, 2026 - 15:02 MST
Update - The following gift cards have been returned to our global catalog: Virtual Visa, PayPal, Starbucks US, Target, DoorDash, and Walmart. They will be available to users, subject to each card's regional availability.
We're continuing to add available gift cards back to our catalog.
Nov 05, 2026 - 13:02 MST
We're continuing to add available gift cards back to our catalog.
Nov 05, 2026 - 13:02 MST
Update - We are implementing a workaround to bring back gift cards on a case by case basis.
Nov 05, 2026 - 09:51 MST
Nov 05, 2026 - 09:51 MST
Update - We've restored the Amazon.com gift card to our US catalog.
Nov 05, 2026 - 08:46 MST
Nov 05, 2026 - 08:46 MST
Update - We are continuing to work with our providers on this issue. We are also looking for other ways to restore more catalog options in the interim.
Nov 04, 2026 - 16:00 MST
Nov 04, 2026 - 16:00 MST
Identified - The issue has been identified.
Nov 04, 2026 - 09:36 MST
Nov 04, 2026 - 09:36 MST
Investigating - A few of our gift card providers are experiencing outages today. To avoid any disruptions with gift card fulfillment, we have disabled gift cards through those providers in our catalog.
Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.
Nov 04, 2026 - 09:36 MST
Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.
Nov 04, 2026 - 09:36 MST
Bonusly Platform
Degraded Performance
Achieve (Performance)
Operational
Annoucements
Operational
Celebrations
Operational
Incentives
Operational
Recognition
Operational
Reporting & Analytics
Operational
Rewards
Degraded Performance
Integrations
Operational
SFTP
Operational
API
Operational
Slack
Operational
Slack Notifications
Operational
MS Teams
Operational
Heroku
Operational
Intercom Intercom APIs
Operational
Intercom Email
Operational
Intercom Chats and Posts
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.