All Systems Operational

Uptime over the past 90 days. View historical uptime.
Bonusly Platform Operational
Achieve (Performance) Operational
Annoucements Operational
Celebrations Operational
Incentives Operational
Recognition Operational
Reporting & Analytics Operational
Rewards Operational
Integrations Operational
SFTP Operational
API Operational
Slack Operational
Slack Notifications Operational
MS Teams Operational
Heroku Operational
Intercom Intercom APIs Operational
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Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

Rewards Fulfillment Outage
Resolved - Orders have successfully been flowing across all providers for a few days now. We've also updated certain orders with new, working fulfillment URLs.

This applies to orders placed between 12:00 UTC on 4 August and 15:38:25 on 4 November, for Runa-supplied gift cards. All affected users should now be able to go into their redemption history and access their gift cards ordered in this period.
Nov 13, 13:37 MST
Monitoring - We've restored access to all providers' catalogs. Now monitoring redemptions.
Nov 11, 04:11 MST
Update - We're still seeing order/fulfillment failures on our remaining partners. We're managing catalog item availability accordingly until fulfillment is completely restored.
Nov 7, 10:33 MST
Update - We've started to bulk restore items to our based on provider status: providers who share operational catalogs where their "available items" are fulfillable have been re-enabled.

This updates restores 680 items to our catalog.

As more providers come back online, fully or partially, we'll update our rewards catalog accordingly.
Nov 6, 07:06 MST
Update - The following gift cards have been returned to our catalog: Flipkart, Myntra, Amazon Fresh Voucher, AJIO, MakeMyTrip, Bigbasket, Decathlon, Domino’s, GRT Jewellers and Google Play IN, Nykaa, Uber India

We're continuing to add available gift cards back to our catalog.
Nov 5, 15:02 MST
Update - The following gift cards have been returned to our global catalog: Virtual Visa, PayPal, Starbucks US, Target, DoorDash, and Walmart. They will be available to users, subject to each card's regional availability.

We're continuing to add available gift cards back to our catalog.
Nov 5, 13:02 MST
Update - We are implementing a workaround to bring back gift cards on a case by case basis.
Nov 5, 09:51 MST
Update - We've restored the Amazon.com gift card to our US catalog.
Nov 5, 08:46 MST
Update - We are continuing to work with our providers on this issue. We are also looking for other ways to restore more catalog options in the interim.
Nov 4, 16:00 MST
Identified - The issue has been identified.
Nov 4, 09:36 MST
Investigating - A few of our gift card providers are experiencing outages today. To avoid any disruptions with gift card fulfillment, we have disabled gift cards through those providers in our catalog.

Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.
Nov 4, 09:36 MST

Nov 12, 2026

No incidents reported.

Nov 11, 2026

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Nov 6, 2026

Nov 5, 2026

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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