All Systems Operational

Bonusly Platform Operational
Achieve (Performance) Operational
Annoucements Operational
Celebrations Operational
Incentives Operational
Recognition Operational
Reporting & Analytics Operational
Rewards Operational
Integrations Operational
SFTP Operational
API Operational
Slack Operational
Slack Notifications Operational
MS Teams Operational
Heroku Operational
Intercom Intercom APIs Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 30, 2026

Resolved - Ok, all failed reward redemptions have been reprocessed. We're good to go, and the system is working nominally.
Sep 30, 16:04 MDT
Update - We're working now to push all failed reward redemptions through. We expect this to take two hours.
Sep 30, 15:08 MDT
Monitoring - Ok, we've implemented the solution and are now monitoring to make sure all rewards redemptions go through smoothly.
Sep 30, 15:01 MDT
Identified - We've identified an issue with our rewards system that is preventing most redemptions going through. We're working on the fix now.
Sep 30, 14:36 MDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.