Bonusly App is intermittently slow or unavailable

Incident Report for bonusly

Resolved

This incident has been resolved.

Posted Feb 28, 2022 - 12:08 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 28, 2022 - 11:51 MST

Identified

The issue has been identified and we are working on a fix. There is a chance of some site downtime.

Posted Feb 28, 2022 - 10:18 MST

Update

We are continuing to investigate this issue.

Posted Feb 28, 2022 - 10:17 MST

Update

We are continuing to investigate this issue. There is a possibility of site downtime.

Posted Feb 28, 2022 - 10:12 MST

Update

We are continuing to investigate this issue.

Posted Feb 28, 2022 - 09:38 MST

Investigating

We are currently investigating an issue where some users are experiencing slowness and 500 errors intermittently on the Bonusly app

Posted Feb 28, 2022 - 09:38 MST

This incident affected: Web.