Problems fulfilling some rewards

Incident Report for bonusly

Resolved

This issue has been resolved by our provider.
Posted Oct 03, 2017 - 10:59 MDT

Identified

Our provider has identified the problem and is working on a fix. Currently most rewards are going through but we are still seeing intermittent failures.
Posted Oct 03, 2017 - 10:26 MDT

Investigating

One of our providers is having issues fulfilling rewards. We currently investigating. Sorry for any inconvenience.
Posted Oct 03, 2017 - 08:16 MDT