{
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  "incidents": [{"name":"Redemptions failing","status":"resolved","created_at":"2026-09-30T14:36:30.234-06:00","updated_at":"2026-09-30T16:04:40.003-06:00","monitoring_at":"2026-09-30T15:01:13.239-06:00","resolved_at":"2026-09-30T16:04:39.982-06:00","impact":"major","shortlink":"https://stspg.io/pftgwz0fdrz9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-30T14:36:30.221-06:00","reminder_intervals":null,"id":"c2gjrbq1wlmt","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"Ok, all failed reward redemptions have been reprocessed. 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We expect this to take two hours.","created_at":"2026-09-30T15:08:20.142-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T15:08:20.142-06:00","display_at":"2026-09-30T15:08:20.142-06:00","deliver_notifications":true,"tweet_id":null,"id":"cnss77n19nyw","incident_id":"c2gjrbq1wlmt","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"Ok, we've implemented the solution and are now monitoring to make sure all rewards redemptions go through smoothly.","created_at":"2026-09-30T15:01:13.239-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T15:01:13.239-06:00","display_at":"2026-09-30T15:01:13.239-06:00","deliver_notifications":true,"tweet_id":null,"id":"wb0pk3k1k0r5","incident_id":"c2gjrbq1wlmt","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We've identified an issue with our rewards system that is preventing most redemptions going through. We're working on the fix now.","created_at":"2026-09-30T14:36:30.351-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T14:36:30.351-06:00","display_at":"2026-09-30T14:36:30.351-06:00","deliver_notifications":true,"tweet_id":null,"id":"324zvr7rgxq3","incident_id":"c2gjrbq1wlmt","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rewards","created_at":"2017-05-22T11:40:09.459-06:00","updated_at":"2026-09-30T16:04:39.947-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"r24thps1jz2x","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"}]},{"name":"Degraded Rewards Experience","status":"resolved","created_at":"2026-04-07T07:01:15.270-06:00","updated_at":"2026-04-07T10:01:46.295-06:00","monitoring_at":null,"resolved_at":"2026-04-07T10:01:46.277-06:00","impact":"major","shortlink":"https://stspg.io/h3993zfwnjs9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-07T07:01:15.263-06:00","reminder_intervals":null,"id":"9r8559b9w9bl","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-04-07T10:01:46.277-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T10:01:46.277-06:00","display_at":"2026-04-07T10:01:46.277-06:00","deliver_notifications":false,"tweet_id":null,"id":"sqqcdlnxq1s3","incident_id":"9r8559b9w9bl","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We identified a slow query in our rewards infrastructure and implemented a query improvement to resolve.","created_at":"2026-04-07T09:57:51.595-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T09:57:51.595-06:00","display_at":"2026-04-07T09:57:51.595-06:00","deliver_notifications":true,"tweet_id":null,"id":"mw2mcdlcby3s","incident_id":"9r8559b9w9bl","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing intermittent issues with rewards redemption. Some users may encounter timeouts or delays when attempting to redeem rewards. Our engineering team is actively investigating the root cause. We will provide updates as we learn more.","created_at":"2026-04-07T07:01:15.350-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-07T07:01:15.350-06:00","display_at":"2026-04-07T07:01:15.350-06:00","deliver_notifications":true,"tweet_id":null,"id":"2r0hxpkj2zpl","incident_id":"9r8559b9w9bl","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rewards","created_at":"2017-05-22T11:40:09.459-06:00","updated_at":"2026-09-30T16:04:39.947-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"r24thps1jz2x","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"}]},{"name":"Activity Feed Performance Issue","status":"resolved","created_at":"2026-03-06T10:16:17.403-07:00","updated_at":"2026-03-06T16:49:22.645-07:00","monitoring_at":"2026-03-06T10:34:21.416-07:00","resolved_at":"2026-03-06T16:49:22.627-07:00","impact":"major","shortlink":"https://stspg.io/l24mvfn9k9p1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-06T10:16:17.395-07:00","reminder_intervals":null,"id":"1m5l31n2zqpy","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"Monitoring the situation confirms performance is nominal. Thanks for your patience!","created_at":"2026-03-06T16:49:22.627-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T16:49:22.627-07:00","display_at":"2026-03-06T16:49:22.627-07:00","deliver_notifications":false,"tweet_id":null,"id":"65hhk3q11f6c","incident_id":"1m5l31n2zqpy","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"Performance has stabilized - Our teams will continue to monitor.","created_at":"2026-03-06T10:34:21.416-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T10:34:21.416-07:00","display_at":"2026-03-06T10:34:21.416-07:00","deliver_notifications":false,"tweet_id":null,"id":"njy5v9569bwk","incident_id":"1m5l31n2zqpy","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently investigating reports of slowness impacting the activity feeds on the Bonusly homepage. Please monitor this thread for updates.","created_at":"2026-03-06T10:16:17.449-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T10:16:17.449-07:00","display_at":"2026-03-06T10:16:17.449-07:00","deliver_notifications":false,"tweet_id":null,"id":"yg2b7l864lv8","incident_id":"1m5l31n2zqpy","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Rewards Fulfillment Intermittent","status":"resolved","created_at":"2026-03-02T10:22:35.220-07:00","updated_at":"2026-03-02T11:45:40.409-07:00","monitoring_at":"2026-03-02T11:22:34.513-07:00","resolved_at":"2026-03-02T11:45:40.393-07:00","impact":"minor","shortlink":"https://stspg.io/mhm7b0qx1xrb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-02T10:22:35.211-07:00","reminder_intervals":null,"id":"p91r3whbt9b2","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"We've successfully retried all failed redemptions from this morning. New rewards are being fulfilled as expected. Thanks for riding through this with us!","created_at":"2026-03-02T11:45:40.393-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T11:45:40.393-07:00","display_at":"2026-03-02T11:45:40.393-07:00","deliver_notifications":true,"tweet_id":null,"id":"fysjmrx9js91","incident_id":"p91r3whbt9b2","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Almost all of the failed reward redemptions from a couple hours ago have now been retried and succeeded. All will be pushed through in the next few minutes. We'll monitor things after that.","created_at":"2026-03-02T11:22:34.513-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T11:22:34.513-07:00","display_at":"2026-03-02T11:22:34.513-07:00","deliver_notifications":true,"tweet_id":null,"id":"p7sw6cs5t681","incident_id":"p91r3whbt9b2","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"One of our fulfillment vendors is experiencing a high error rate. We're working through the issue with them to help resolve it.","created_at":"2026-03-02T11:07:33.317-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T11:07:33.317-07:00","display_at":"2026-03-02T11:07:33.317-07:00","deliver_notifications":true,"tweet_id":null,"id":"c4xcz48k4jzm","incident_id":"p91r3whbt9b2","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We're seeing an increased error rate with Rewards fulfillment for gift cards. Investigating","created_at":"2026-03-02T10:22:35.275-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T10:22:35.275-07:00","display_at":"2026-03-02T10:22:35.275-07:00","deliver_notifications":true,"tweet_id":null,"id":"6hs1862n592y","incident_id":"p91r3whbt9b2","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rewards","created_at":"2017-05-22T11:40:09.459-06:00","updated_at":"2026-09-30T16:04:39.947-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"r24thps1jz2x","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"}]},{"name":"Slower than normal","status":"resolved","created_at":"2026-01-30T08:11:39.617-07:00","updated_at":"2026-01-30T10:51:43.077-07:00","monitoring_at":"2026-01-30T09:08:30.390-07:00","resolved_at":"2026-01-30T10:51:43.063-07:00","impact":"none","shortlink":"https://stspg.io/z30kbqqwrc4k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-30T08:11:39.608-07:00","reminder_intervals":null,"id":"70r8p32qqr09","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"Performance continues to be nominal after several hours of monitoring, and we're marking this incident as resolved.","created_at":"2026-01-30T10:51:43.063-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-30T10:51:43.063-07:00","display_at":"2026-01-30T10:51:43.063-07:00","deliver_notifications":false,"tweet_id":null,"id":"dvcv0cy6gm2n","incident_id":"70r8p32qqr09","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"Telemetry across our system indicates nominal performance. We'll monitor the situation to ensure that continues.","created_at":"2026-01-30T09:08:30.390-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-30T09:08:30.390-07:00","display_at":"2026-01-30T09:08:30.390-07:00","deliver_notifications":false,"tweet_id":null,"id":"z0hfwj7hxmbt","incident_id":"70r8p32qqr09","custom_tweet":null,"affected_components":null},{"status":"identified","body":"Ok, we've identified the issue as a cluster capacity issue, which is resolvable with scaling. Stay tuned.","created_at":"2026-01-30T09:02:18.756-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-30T09:02:18.756-07:00","display_at":"2026-01-30T09:02:18.756-07:00","deliver_notifications":false,"tweet_id":null,"id":"5zjlt9w6dwlq","incident_id":"70r8p32qqr09","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We're seeing our web app take longer to load than normal. We've noticed cyclical spikes on our DB cluster CPU and are investigating root cause.","created_at":"2026-01-30T08:11:39.665-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-30T08:11:39.665-07:00","display_at":"2026-01-30T08:11:39.665-07:00","deliver_notifications":false,"tweet_id":null,"id":"5gzthqkzbhfs","incident_id":"70r8p32qqr09","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Bonusly Support System Issue","status":"resolved","created_at":"2026-01-09T13:05:13.358-07:00","updated_at":"2026-01-09T14:25:09.157-07:00","monitoring_at":null,"resolved_at":"2026-01-09T14:25:09.142-07:00","impact":"none","shortlink":"https://stspg.io/hnsfy4cbjj9g","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-09T13:05:13.351-07:00","reminder_intervals":null,"id":"m02lkfrb7xj4","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"Our partners have resolved the issue.","created_at":"2026-01-09T14:25:09.142-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-09T14:25:09.142-07:00","display_at":"2026-01-09T14:25:09.142-07:00","deliver_notifications":true,"tweet_id":null,"id":"yybw5dyfjkm8","incident_id":"m02lkfrb7xj4","custom_tweet":null,"affected_components":[{"code":"b0yhbtjl30vw","name":"Intercom Email","old_status":"operational","new_status":"operational"},{"code":"ktz12lywmf79","name":"Intercom Chats and Posts","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Bonusly’s support messaging system, Intercom, is currently experiencing a widespread issue. Some users may be unable to access the Bonusly Support menu from their dashboard or communicate with the Bonusly Support team. 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In the interim, root cause was an upgrade to our net-http library. That upgrade removed a default header, \"application/x-www-form-urlencoded,\" from http requests our code issues to Cloudflare. The Cloudflare Turnstile API, which we use in conjunction with Captcha, expects this header to be present, and started rejecting our requests as a result.","created_at":"2025-12-23T19:40:52.307-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-23T19:40:52.307-07:00","display_at":"2025-12-23T19:40:52.307-07:00","deliver_notifications":false,"tweet_id":null,"id":"5gb8l24gwf6t","incident_id":"xsw1wglm2t0h","custom_tweet":null,"affected_components":null},{"status":"identified","body":"Ok, we've confirmed our fix is working and are rolling it out to our servers now. ETA is 30 minutes.","created_at":"2025-12-23T19:19:27.208-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-23T19:19:27.208-07:00","display_at":"2025-12-23T19:19:27.208-07:00","deliver_notifications":false,"tweet_id":null,"id":"kr5l7gcbrwzb","incident_id":"xsw1wglm2t0h","custom_tweet":null,"affected_components":null},{"status":"identified","body":"We think we identified the issue and are deploying a hotfix. Stay tuned.","created_at":"2025-12-23T18:48:47.485-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-23T18:48:47.485-07:00","display_at":"2025-12-23T18:48:47.485-07:00","deliver_notifications":false,"tweet_id":null,"id":"cd8cgvkqr4b6","incident_id":"xsw1wglm2t0h","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We've identified an issue where people who login with a username and password are receiving a Captcha verification failure. 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We will provide updates as soon as they become available.","created_at":"2025-11-21T13:38:09.466-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-21T13:38:09.466-07:00","display_at":"2025-11-21T13:38:09.466-07:00","deliver_notifications":true,"tweet_id":null,"id":"km7gdmgh852s","incident_id":"wzghrzsdx4y7","custom_tweet":null,"affected_components":[{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rewards","created_at":"2017-05-22T11:40:09.459-06:00","updated_at":"2026-09-30T16:04:39.947-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"r24thps1jz2x","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"}]},{"name":"Bonusly Availability","status":"resolved","created_at":"2025-11-18T06:41:39.464-07:00","updated_at":"2025-11-18T14:02:52.673-07:00","monitoring_at":"2025-11-18T06:41:39.549-07:00","resolved_at":"2025-11-18T14:02:52.660-07:00","impact":"major","shortlink":"https://stspg.io/ht9pkwlc2x0k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-18T06:41:39.444-07:00","reminder_intervals":null,"id":"rnzrzh2j08sh","page_id":"nqxv3p40kj3w","incident_updates":[{"status":"resolved","body":"Service continues to operate as normal. This issue with Cloudfare is now resolved.","created_at":"2025-11-18T14:02:52.660-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T14:02:52.660-07:00","display_at":"2025-11-18T14:02:52.660-07:00","deliver_notifications":true,"tweet_id":null,"id":"f1qs3m3bdyqt","incident_id":"rnzrzh2j08sh","custom_tweet":null,"affected_components":[{"code":"qbgb504fsymg","name":"Bonusly Platform - Achieve (Performance)","old_status":"operational","new_status":"operational"},{"code":"wxy3z6j1kcrn","name":"Bonusly Platform - Annoucements","old_status":"operational","new_status":"operational"},{"code":"pczqhbtcvc76","name":"Bonusly Platform - Celebrations","old_status":"operational","new_status":"operational"},{"code":"ldp9kdfjdgw4","name":"Bonusly Platform - Incentives","old_status":"operational","new_status":"operational"},{"code":"bjgrwp3yfn9d","name":"Bonusly Platform - Recognition","old_status":"operational","new_status":"operational"},{"code":"1qvld067q4jp","name":"Bonusly Platform - Reporting \u0026 Analytics","old_status":"operational","new_status":"operational"},{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The global Cloudflare outage has been resolved, and users are now able to access Bonusly normally. We will continue to monitor the situation closely.","created_at":"2025-11-18T08:03:31.718-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T08:03:31.718-07:00","display_at":"2025-11-18T08:03:31.718-07:00","deliver_notifications":true,"tweet_id":null,"id":"z0v9jsssgj39","incident_id":"rnzrzh2j08sh","custom_tweet":null,"affected_components":[{"code":"qbgb504fsymg","name":"Bonusly Platform - Achieve (Performance)","old_status":"operational","new_status":"operational"},{"code":"wxy3z6j1kcrn","name":"Bonusly Platform - Annoucements","old_status":"operational","new_status":"operational"},{"code":"pczqhbtcvc76","name":"Bonusly Platform - Celebrations","old_status":"operational","new_status":"operational"},{"code":"ldp9kdfjdgw4","name":"Bonusly Platform - Incentives","old_status":"operational","new_status":"operational"},{"code":"bjgrwp3yfn9d","name":"Bonusly Platform - Recognition","old_status":"operational","new_status":"operational"},{"code":"1qvld067q4jp","name":"Bonusly Platform - Reporting \u0026 Analytics","old_status":"operational","new_status":"operational"},{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Bonusly is currently experiencing intermittent availability issues due to the CloudFare outage causing widespread issues today. \n\nWe are actively monitoring the situation and will provide updates here.","created_at":"2025-11-18T06:41:39.549-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T06:41:39.549-07:00","display_at":"2025-11-18T06:41:39.549-07:00","deliver_notifications":true,"tweet_id":null,"id":"f2yknd73xkml","incident_id":"rnzrzh2j08sh","custom_tweet":null,"affected_components":[{"code":"qbgb504fsymg","name":"Bonusly Platform - Achieve (Performance)","old_status":"operational","new_status":"operational"},{"code":"wxy3z6j1kcrn","name":"Bonusly Platform - Annoucements","old_status":"operational","new_status":"operational"},{"code":"pczqhbtcvc76","name":"Bonusly Platform - Celebrations","old_status":"operational","new_status":"operational"},{"code":"ldp9kdfjdgw4","name":"Bonusly Platform - Incentives","old_status":"operational","new_status":"operational"},{"code":"bjgrwp3yfn9d","name":"Bonusly Platform - Recognition","old_status":"operational","new_status":"operational"},{"code":"1qvld067q4jp","name":"Bonusly Platform - Reporting \u0026 Analytics","old_status":"operational","new_status":"operational"},{"code":"r24thps1jz2x","name":"Bonusly Platform - Rewards","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Achieve (Performance)","created_at":"2025-04-16T08:49:52.660-06:00","updated_at":"2025-04-16T08:50:34.919-06:00","position":1,"description":null,"showcase":true,"start_date":"2025-04-16T00:00:00.000-06:00","id":"qbgb504fsymg","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Annoucements","created_at":"2025-04-16T08:45:45.414-06:00","updated_at":"2025-04-16T08:50:34.926-06:00","position":2,"description":null,"showcase":true,"start_date":"2025-04-16T00:00:00.000-06:00","id":"wxy3z6j1kcrn","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Celebrations","created_at":"2025-04-16T08:49:07.237-06:00","updated_at":"2025-04-16T08:50:31.508-06:00","position":3,"description":null,"showcase":true,"start_date":"2025-04-16T00:00:00.000-06:00","id":"pczqhbtcvc76","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Incentives","created_at":"2025-04-16T08:48:52.260-06:00","updated_at":"2025-04-16T08:50:31.513-06:00","position":4,"description":null,"showcase":true,"start_date":"2025-04-16T00:00:00.000-06:00","id":"ldp9kdfjdgw4","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Recognition","created_at":"2015-12-10T10:25:52.246-07:00","updated_at":"2025-04-16T08:50:45.181-06:00","position":5,"description":"Formerly \"Web\"","showcase":true,"start_date":null,"id":"bjgrwp3yfn9d","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Reporting \u0026 Analytics","created_at":"2025-04-16T08:49:26.925-06:00","updated_at":"2025-04-16T08:50:45.185-06:00","position":6,"description":null,"showcase":true,"start_date":"2025-04-16T00:00:00.000-06:00","id":"1qvld067q4jp","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"},{"status":"operational","name":"Rewards","created_at":"2017-05-22T11:40:09.459-06:00","updated_at":"2026-09-30T16:04:39.947-06:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"r24thps1jz2x","page_id":"nqxv3p40kj3w","group_id":"dp9r1r87380k"}]}]
}